Viktoriia Dessert

Legal

Privacy Policy

Last updated: 18 August 2026

At Viktoriia Dessert, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains what personal data we collect when you use our website, place an order request or contact us, how we use it, how long we keep it and what rights you have regarding your personal data.

1. Who we are

Viktoriia Dessert is responsible for the processing of your personal data in connection with this website and the services provided through it.

  • Business name: Viktoriia Dessert
  • Registered address: Rood-Kloosterlaan 30, 1910 Kampenhout, Belgium
  • VAT number: BE1041178697
  • Email: info@viktoriiadessert.be
  • Phone: +32 489 62 74 55

For privacy-related questions or requests, you can contact us using the details above.

2. What personal data we collect

Depending on how you use our website, we may collect the following information:

Information you provide directly

When you submit an order request, contact us or send an enquiry, we may collect:

  • your name;
  • email address;
  • phone number;
  • order details, including products, quantities and requested dates;
  • preferred pickup or delivery details;
  • delivery address, where applicable;
  • customisation requests or other information you provide in the order notes;
  • any other information you choose to provide when contacting us.

Technical information

When you visit our website, certain technical information may be processed by our hosting and infrastructure providers, such as your IP address, browser type, device information and information relating to your interaction with the website.

This information may be processed for purposes such as website operation, security, troubleshooting and prevention of abuse.

3. How we use your personal data

We use your personal data only where necessary for the operation of Viktoriia Dessert and to provide the services you request.

We may use your information to:

  • receive and process order requests;
  • check product and date availability;
  • contact you regarding your order request;
  • confirm or discuss order details, customisation requests and pricing;
  • arrange pickup or delivery;
  • respond to enquiries and messages;
  • maintain records of orders and customer communications;
  • comply with accounting, tax and other legal obligations;
  • maintain the security and proper functioning of our website.

We do not sell your personal data.

We do not use your order information for unrelated marketing purposes unless you have separately provided the required consent.

4. Legal basis for processing

Depending on the purpose, we process your personal data on one or more of the following legal bases under the GDPR:

Steps at your request before entering into a contract

When you submit an order request, we process the information you provide in order to review your request, check availability, discuss any customisation and, where possible, confirm the order.

Performance of a contract

Where an order has been confirmed, we process the necessary information to fulfil the order, arrange pickup or delivery and communicate with you about the order.

Legal obligation

Certain information may need to be retained to comply with accounting, tax or other legal obligations.

Legitimate interests

We may process certain technical or contact information where necessary for the security and proper operation of our website, the prevention of misuse and the management of our business, provided that these interests do not override your rights and freedoms.

Where we rely on consent for a particular processing activity, you have the right to withdraw your consent at any time.

5. Who we share your personal data with

We do not sell or rent your personal data.

We may share personal data with service providers who process information on our behalf where this is necessary to operate our website and manage orders. These providers include:

Netlify

Our website is hosted and delivered using Netlify. Netlify may process technical information necessary to host, secure and operate the website.

Netlify may process personal data outside the European Economic Area. Where applicable, appropriate safeguards are used for international data transfers in accordance with applicable data protection law. Netlify states that it uses mechanisms including Standard Contractual Clauses and the EU-U.S. Data Privacy Framework for relevant transfers (netlify.com).

Resend

We use Resend to send emails relating to order requests, order confirmations and other communications concerning your interaction with Viktoriia Dessert.

Information sent through Resend may include your name, email address and the content of messages relating to your order or enquiry.

Resend states that it processes and stores customer data in the United States and uses safeguards including Standard Contractual Clauses and the EU-U.S. Data Privacy Framework for transfers from the EU (resend.com).

We may also disclose personal data where required by law or where necessary to protect our legal rights.

6. International data transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we rely on an applicable legal transfer mechanism and appropriate safeguards as required by the GDPR, such as an adequacy decision, Standard Contractual Clauses or another legally recognised safeguard.

7. How long we keep your personal data

We keep personal data only for as long as necessary for the purposes for which it was collected.

Order and customer records may be retained after an order has been completed where this is necessary to:

  • comply with accounting, tax or other legal obligations;
  • establish or defend legal claims;
  • maintain appropriate business records.

Enquiry and communication records are retained for as long as reasonably necessary to respond to the enquiry and maintain an appropriate record of our communications.

Where a specific legal retention period applies, we retain the relevant information for that period.

8. Cookies and similar technologies

Our website may use cookies or similar technologies that are necessary for the proper functioning and security of the website.

If we use non-essential cookies, such as analytics or marketing cookies, we will request your consent where required by applicable law.

For more information about the cookies used on our website and how you can manage your preferences, please see our Cookie Policy.

9. Your rights

Under applicable data protection law, you may have the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data where applicable;
  • request restriction of processing in certain circumstances;
  • object to certain processing;
  • request portability of your personal data where applicable;
  • withdraw consent where processing is based on consent.

These rights are subject to certain legal limitations. For example, we may need to retain certain information to comply with legal or accounting obligations.

To exercise your rights, please contact us at info@viktoriiadessert.be.

We may ask for information necessary to verify your identity before processing certain requests.

10. Right to lodge a complaint

If you believe that your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the competent data protection authority.

In Belgium, you can contact the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, data processing practices or legal requirements.

The latest version will always be published on this page, together with the date of the most recent update.

12. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

  • Viktoriia Dessert
  • Rood-Kloosterlaan 30, 1910 Kampenhout, Belgium
  • info@viktoriiadessert.be
  • +32 489 62 74 55
  • VAT number: BE1041178697